Quick Links

  • Full general Google Drive Troubleshooting Steps
  • Check Google Bulldoze'southward Online Status
  • Disable Your Antivirus and Firewall
  • Restart Google Drive
  • How to Get the Onetime Version of a Google Bulldoze File Back
  • How to Recover a Google Drive File That Has Disappeared
  • Google Drive Has Run Out of Storage Space
  • Unable to Print on Google Drive
  • Can't View or Edit a Shared Google Drive File
  • How to Use Google Bulldoze Offline
  • Can't Upload or Sync Files
  • Do More than With Google Drive

Google Bulldoze allows yous to interact with others seamlessly. It's also integrated with lots of other services, and files are always accessible. Best of all, you go an aplenty amount of storage for free.

Despite Google Bulldoze's excellence, in that location can be problems in accessing the service. You may non be able to articulate out storage space, share files, or are unable to admission a document. Thankfully, many Google Drive problems are easy to set.

Nosotros're going to offer some typical Google Drive troubleshooting tips, then solve some specific Google Drive problems.

General Google Drive Troubleshooting Steps

These are some simple steps that yous should endeavour first. They can assistance diagnose and gear up a diversity of problems with Google Drive.

ane. Check Google Drive's Online Status

google status

Visit Google's app status dashboard. This lists all of Google'southward services and tells you if at that place'south a known problem with them. If y'all see a "service disruption" or "service outage" indicator on the app y'all want to use, you tin can click on the colored dot to run into details about when the service will be back online.

If the problem with Google Bulldoze is on Google's end, unfortunately, the just thing y'all tin practice is wait for the outage to be over.

ii. Disable Your Antivirus and Firewall

Antivirus and firewalls cause issues with syncing files, or a "You are offline, some functionality may be unavailable" error. As such, try temporarily disabling your antivirus and firewall—simply think to plow them dorsum on later.

On Windows x, disable Windows Defender with these steps:

  1. Press Windows primal + I to open Settings.
  2. Become to Update & Security > Windows Security > Open Windows Security.
  3. One time here, click Firewall & network protection.
  4. Select your active network and slide Microsoft Defender Firewall to Off.

three. Restart Google Bulldoze

If you're using Google Drive via a web browser, log out, close your spider web browser, ensure your internet connection is reliable, and and then log back in.

quit backup and sync

Y'all can also quit Google Backup and Sync from your desktop by clicking the Backup and Sync icon, clicking the Settings icon (three dots), and so clicking Quit Fill-in and Sync. So reopen the app.

iv. How to Get the Former Version of a Google Drive File Back

Google Drive keeps a detailed edit history of any and all changes made on your document by any user who has editing permissions.

To get dorsum to an earlier save of a file created within the Google ecosystem (similar on Google Docs), go to File > Version history > See version history (or printing Ctrl + Alt + Shift + H).

The history of changes made to the file will appear on the right-manus side of the certificate, and you can navigate through all the revisions fabricated.

For not-Google files that y'all have uploaded, right-click the file, click Manage versions, and you tin browse and download all prior versions of the file (up to 30 days or 100 versions).

v. How to Recover a Google Drive File That Has Disappeared

If you're the only one with admission to the file:

Cheque your Google Drive trash folder, accessible via Trash on the left-hand navigation. If yous see the file that you're looking for, correct-click it and select Restore. Your file volition at present exist available in its original location.

If your missing file isn't in your trash, it's possible that the name has been changed, or it has been accidentally moved to another file. Thankfully, Google Drive's search features are advanced. Try searching for your file using keywords or dates, and run into if information technology'due south in some other location than the ane you anticipated.

If at that place are multiple people working on the file:

One of the most mutual mishaps with Google Drive is that it deletes the file for everyone if one person deletes a shared file. There are a number of factors to consider when using Google Drive to collaborate, but this is ane of the most important. Just like with any other file storage system, information technology's imperative that yous keep backups of your files in a separate, secure location.

The owner of the shared file may be able to retrieve it from their deleted files. Alternatively, if you have a Google Drive account through a school or workplace, at that place may be an ambassador who can run across all deleted files for 30 days subsequently they have been deleted, and may exist able to assistance yous in your case.

6. Google Drive Has Run Out of Storage Space

Google Drive'south storage capacity is shared across services like Google Docs, Google Sheets and Gmail, and Google Photos. To see how much space you're using across all those Google services, visit the Google 1 storage page. If you run out of infinite, you take a couple of options.

Delete Information From Google Bulldoze

The outset is to articulate out files you no longer need. On Google Drive, click Storage on the left-paw menu. This will bear witness you lot all your files, which you can sort past Storage used.

To delete something, correct-click it and select Remove. Remember to too remove information technology from the trash.

google drive manage apps

Yous should also check for whatever third-political party apps that are using storage invisibly. To do this, click the cog icon in the summit-right and click Settings > Manage apps.

For each app, click Options, and you can use Delete subconscious app data if necessary. You tin can also click Disconnect from Drive to remove the app integration entirely.

Upgrade Your Google One Storage

Google Bulldoze comes with 15 GB of storage space, which y'all tin speedily exhaust if you lot're not careful. If you lot can't notice anything to delete, consider paying to upgrade your storage capacity.

Check the Google One storage page for pricing, wherein y'all tin pay a reasonable monthly or yearly cost for 100GB, 200GB, or 2TB of data.

7. Unable to Impress on Google Drive

Printers and Google Drive sometimes don't play well together, but you lot have some options to effort and troubleshoot the root of your problem:

  • Ensure that your printer software is up-to-date. Because Google Drive is constantly being updated, information technology can quickly outpace your printer software. This tin can cause communication problems between the two services, and result in printing errors.
  • Similarly, you'll want to make certain that the spider web browser you lot're using is upwardly-to-date also.
  • Disable whatever browser extensions that may be interfering with your ability to print.
  • If y'all're still unable to print directly from Google Bulldoze, it might be worth taking the time to download your file as a PDF and then print it from your PDF software instead of from your browser.

This problem often crops upwards because of the number of choices users accept for sharing Google Drive files with others. The person sending you the link to the file may have missed a footstep in the process or chosen the incorrect pick. Therefore you lot may be unable to run into the file at all or be able to see the file without the ability to make whatsoever changes.

If you don't have access to a file, Google Drive will provide you lot with a button to Request access from the file's possessor, which volition prompt them to change the sharing settings on the file.

If y'all're the possessor of a file and people are having problem accessing information technology, double-check that you've set the sharing parameters correctly using the video above.

ix. How to Utilise Google Drive Offline

In order to use Google Drive offline, yous will need to use either the Google Chrome browser or install the Google Drive app on your Mac or PC.

On Chrome:

Visit Google Drive settings, and check Create, open and edit your contempo Google Docs, Sheets, and Slides files on this device while offline. Y'all will need to download the Google Doc Offline plugin, which it will prompt y'all to do.

Yous tin simply practice this with 1 account per calculator, and then enable it just on the account that y'all use most often. Also, in club to enable offline syncing, you volition need to have an internet connectedness initially, so it involves some forward planning the get-go time.

On your computer:

Download Google Fill-in and Sync and follow the prompts to fix up your account. You will need to be connected to the internet initially so that your files can sync to your computer.

10. Can't Upload or Sync Files

I of the main advantages of using Google Drive is that it syncs your files across all your devices. If that breaks, it's a big problem.

Nosotros've compiled a carve up guide to solve upload errors in Google Bulldoze, and so check that out.

Do More With Google Drive

If the advice here hasn't solved your problem, visit the Google Bulldoze help page for more data. There is besides a Google Drive help community where you can ask others for support.

With Google Drive upward and running, information technology'due south time to acquire what else you can do with it. There are plenty of default settings yous should adjust to brand the experience even better.

8 Google Bulldoze Settings and Preferences You Should Change Now

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Almost The Author

Joe Keeley (855 Articles Published)

Joe was born with a keyboard in his hands and immediately started writing nigh engineering science. He has a BA (Hons) in Business organisation and is at present a full-time freelance writer who enjoys making tech simple for everyone.

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